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Frequently Asked Questions
How do I track my order?
Once your order is shipped, you will receive a tracking link via SMS and email. You can also check order status from My Orders section.
What is the return policy?
We accept returns within 7 days of delivery for unused items in original packaging. Raise a return request from My Orders.
How long does delivery take?
Standard delivery takes 5–7 business days. Express delivery (if available) takes 2–3 business days.
My payment failed but amount was deducted. What to do?
Failed payment refunds are automatically processed within 5–7 working days. If not received, please contact us with your transaction ID.
Can I change my delivery address after placing the order?
Address changes are possible only before the order is shipped. Please contact us immediately via WhatsApp or call.
